Hey folks! I'm Jordan, managing the community at CloudSync, a SaaS platform for secure data collaboration. We're also using Higher Logic Vanilla to foster conversations and build connections with our customers.
Lately, I've been exploring how AI can enhance our community management efforts — from automating repetitive tasks to improving content recommendations. Have any of you integrated AI into your community strategy? I'd love to hear what’s worked (or what hasn’t) for you!
