Hey everyone! I'm Alex, a community manager at Connectly, a B2B SaaS platform that helps teams streamline their customer communication workflows. We use Higher Logic Vanilla to power our community, and I'm always exploring ways to improve engagement and create meaningful experiences for our members.
I've been diving into strategies for boosting user participation, especially with product feedback and ideation. How have you successfully encouraged your members to share thoughtful feedback without overwhelming them or making it feel like a chore? Would love to hear your tips!
